Is Ella 101 up?
Last updated by hand on · site version 1.1.2. This page is written and checked by a person, not generated by a monitoring robot — during the beta, that is the honest way to do it.
What's running, as of the last check
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ella101.com — this website
Up at last check
The pages you're reading — the homepage, demos, help, and legal pages. They're plain static pages on ordinary web hosting, so they're the sturdiest part of the whole product.
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The Ella app — lessons and voice
Invite-only beta
The app is open to beta families with an invite code. It's updated often — sometimes several times a day — so short pauses of a few minutes happen while a new version starts up.
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Payments and billing
Switched off
Not down — deliberately off. The beta is free, there is no card form, and nothing can charge you. Details on the beta page.
These states describe the last manual check, not this exact second. There are no live green dots on this page because live dots would be a promise of round-the-clock automated monitoring — and we don't have that yet. What we have is a founder who checks the product every day and answers email fast.
What "operational" means during a beta
A beta is software that works and is still being finished — both things are true at once. So the words on this page mean exactly this:
- Up
- The site loads and the app teaches. Lessons run, Ella speaks, the account holder view shows your student's real sessions.
- Wobbly
- Working, but something is off — a voice that takes longer to answer, a page that needs a reload, a feature that behaves oddly on one device. Most beta problems live here, and your reports are how they get found.
- Down for an update
- The app is restarting because a new version just shipped. Usually minutes, not hours. The student's progress is saved before restarts, so a lesson picks up where it left off.
What "operational" does not mean during the beta: a guaranteed uptime percentage. We don't publish one because we haven't measured one — the terms say the same thing in lawyer words.
How the checking works today
Checks are manual during the beta. The founder uses the product daily and looks at the same screens beta families see. There is no automated status feed behind this page yet — and we would rather tell you that plainly than decorate the page with dots that don't watch anything.
An outside monitoring service — one that pings the site around the clock and raises the alarm on its own — is on the build list, but it isn't switched on yet. When it is, this page will say so, and the checking story here will change from "by hand" to "by hand plus a robot that never sleeps."
Planned maintenance
During the beta, updates ship often and maintenance is woven into daily work rather than scheduled months ahead. Here's how it's handled:
- Small updates — most days. The app pauses briefly while a new version starts; no notice for these, because they're minutes long.
- Bigger planned work — anything expected to keep the app down for a stretch gets announced to beta families by email before it happens, and noted on the what's new page after.
- Surprises — when something breaks unplanned, fixing it beats writing about it. Once it's fixed, honest notes go in the changelog. Nothing gets smoothed over.
Where to report a problem
Reports don't go into a void — Ella 101 is built and run by one person, and reports go straight to him:
- Something is down or broken: email support@ella101.com. A sentence about what you saw, on what device, is plenty.
- Billing questions: support@ella101.com — though during the free beta there is no billing to have questions about.
- How-does-this-work questions: the help center and the FAQ cover the ten things people actually ask.
What version is this?
The site you're reading is version 1.1.2. Every user-visible change is written up in plain words on the what's new page, newest first — that page is the running record of what shipped and when.
Seeing something this page doesn't reflect? That's exactly the report we want: support@ella101.com — it goes straight to the builder.